How we compare
| Features (as standard) | Dental IT | Other providers |
|---|---|---|
| All inclusive pricing | Yes | No |
| Contract length | 1-3 years | 5-7 years |
| Basic AI features | Yes | Additional charges |
| Enhanced AI features for dentistry | Yes | No |
| Simple handset pricing | Yes | No: hidden costs and leases |
Clear, straightforward pricing
We offer flexible 1 or 3 year VoIP phone contracts, backed by clear, straightforward pricing:
- £16 + VAT per extension, per month
- Unlimited UK landline and mobile calls included
- Unlimited lines (trunks): no restriction on inbound or outbound calls
- Unlimited call recordings and AI transcriptions
- Optional Power Pack for supervisors: £20 + VAT per month, with enhanced reporting and insights
Multiple lines
With modern Internet-based systems, you'll never run out of capacity. Our phones use "trunks" that allow unlimited inbound and outbound lines: no more engaged tones or busy signals.
Call queues and IVR
Direct callers to the right place with smart call queues and an easy-to-navigate menu (IVR). Keep wait times clear and callers routed efficiently.
Voicemail and transcriptions
More than just voicemail: messages are automatically sent to email, with AI-powered transcriptions for easy review and follow-up.
Business hours and time conditions
Set your phones to automatically follow your practice's schedule. Open, close, or reroute calls at lunch, holidays, or after hours with tailored announcements.
Music and announcements on hold
Customise your on-hold experience: choose your own music, use professional studio recordings, or generate AI-powered announcements to keep patients informed.
Call recording and AI summaries
Unlimited call recordings with automatic transcriptions and AI-generated summaries. Tasks and key details are extracted so your team can focus on patients, not admin.
Simple self-management
Our VoIP telephone system is so easy to manage, you can do it yourself: no need to wait on a support ticket for small changes. Add or remove users, update business hours, and configure call flows in just a few clicks.
Even better, use AI to generate announcements automatically: just type the text you'd like and let the system create a professional recording for your menus, queues, or out-of-hours messages.
Dentally integration
Our Zoom Phone system integrates seamlessly with Dentally, giving your team more efficiency and context:
- Real-time call view: instantly see all active calls and open the corresponding patient record in Dentally with one click
- Automatic contact sync: keep your contacts up to date effortlessly as Dentally syncs directly with Zoom Phone
- Click-to-dial from Dentally: launch calls directly from patient records to speed up workflows and minimise manual dialling
Even smarter with DentalDial.AI
Want to go further? See our DentalDial.AI page for powerful AI-driven analytics: automatic call summaries, treatment extraction, staff performance metrics, and more, all designed to give practices sharper insights and smoother operations.
Why choose us?
- Backed by 20+ years of IT expertise and 15+ years of phone and VoIP phone system experience
- Supported in the UK with out-of-hours emergency cover
- Built-in AI features that automatically transcribe, summarise, and even generate messages for announcements, queues, or training
- Backed by Zoom's 99.999% uptime SLA: that's less than 5 minutes of downtime per year