Server and workstation maintenance
It is probably more important that your server and workstations are up to date, than that they have an anti-virus program. Ensuring that your networks are kept up to date is absolutely vital, and we monitor your systems closely to ensure they do not fall behind.
Email hosting and management
Email represents the single biggest attack vector to your dental practice. Our internal studies suggest that over 90 percent of real world threats arrive through email. It is imperative that you operate the most secure email systems, properly configured to minimise threats.
Privileged Access Management (PAM) with AutoElevate
Some dental applications still need administrator rights to run or update, a common security headache. Our PAM solution with AutoElevate lets staff request admin access securely, without sharing passwords or giving permanent elevated rights. This keeps your network protected while ensuring vital dental software installs and updates run smoothly, without waiting for IT.
Endpoint Detection & Response (EDR) / Managed Detection & Response (MDR)
Modern cyber threats are fast and sophisticated, far beyond what traditional antivirus can handle. Our EDR solution continuously monitors every device for suspicious behaviour, while our MDR service adds 24/7 expert analysis and rapid response to stop attacks before they spread. This keeps your dental practice's data, imaging systems, and patient records safe without relying on staff to spot threats.
Staff education and support
User behaviour is behind most successful attacks on IT networks. Many attackers rely on human error, including opening attachments and clicking on links in emails that bring malware onto the network. Fake and phishing emails attempt to manipulate staff. Educating your staff and keeping them vigilant will help to keep your network safe.
Robust backup systems
An essential part of your overall security strategy must be reliable and comprehensive backup systems. Should the worst occur, you need to know your backups are isolated and your data can be restored.
Internet perimeter control, usage monitoring and control
A domestic grade router is some protection for your network, but will not give you the level of protection that a commercial grade firewall will offer. As well as being able to spot and block attacks, a commercial firewall can be configured to limit or monitor staff Internet usage.